frequently asked questions
To have the best possible festival experience, please review these tips and tricks provided by our festival partner Eventive!
GENERAL
Audience Guide: Your Eventive Account
Audience Guide: The Eventive Site
IN-PERSON
Audience Guide: Buying In-Person Passes
Audience Guide: In-Person Tickets
VIRTUAL
Audience Guide (VIDEO): Watching Movies on Eventive Virtual
Audience Guide: Test Your Device Compatibility
In-Person Screening Support
If you have any questions about attending the festival in-person, contact us at reelingcustomerservice@gmail.com.
Virtual Screening Support
Eventive’s customer support team is available to take your questions in the live chat from 8:00 AM to 12:00 AM CT every day of the festival. Launch live chat.
Accessibility Support
If you would like to learn more about accessibility at Reeling please visit our Accessibility page or contact us at reelingcustomerservice@gmail.com.